Privacy Policy | Outerzone Plans

Outerzone Plans™ (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you shop with us online. Our platform is intended for adults 18 years of age or older. By accessing or purchasing from our store, you confirm that you meet this age requirement.

1. Information We Collect
We may collect the following categories of information:

Account Information: Name, email address, shipping address, billing address, phone number.
Purchase Information: Items purchased, order history, payment details (processed securely via third‑party providers).
Technical Data: IP address, browser type, device information, cookies, and usage logs.
User‑Generated Content: Reviews, comments, or other interactions on our site.

2. How We Use Your Information
We use your information to:

Process and deliver your orders.
Provide customer support.
Improve our products and services.
Enforce age restrictions and community guidelines.
Comply with legal and tax obligations.

3. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Union or UK, we process personal data under the following legal bases:

Consent: For optional features, cookies, and marketing communications.
Contractual Necessity: To fulfill your purchases and provide services.
Legitimate Interests: To maintain site security and prevent fraud.
Legal Obligation: To comply with accounting, tax, and consumer protection laws.

4. Data Retention
We retain personal data only as long as necessary:

Account information until you delete your account.
Order and purchase records for 7 years to comply with tax and accounting requirements.
Technical logs for 90 days to 1 year for security purposes.
Reviews and user‑generated content until removed or flagged.

5. Sharing of Information
We do not sell your personal information. We may share limited data with:

Service Providers: Hosting, analytics, shipping carriers, payment processors (e.g., PayPal, Stripe).
Legal Authorities: When required by law or to protect safety.

6. Cookies & Tracking
We use cookies and similar technologies to:

Remember your preferences.
Analyze site usage.
Prevent fraud and abuse.

EU/UK Users: You will see a cookie consent banner allowing you to accept or reject non‑essential cookies. Opt‑Out: You can disable cookies through your browser or opt out of analytics by following instructions in our Cookie Settings.

7. User Rights
Depending on your location, you may have rights under privacy laws such as GDPR (EU/UK) or CCPA/CPRA (California):

Access your data.
Request correction or deletion.
Opt out of data sharing.
Withdraw consent at any time.

To exercise these rights, contact us at outerzoneplan@gmail.com.

8. Age Restriction
This website is strictly for users 18 years and older. We do not knowingly collect information from individuals under 18. If we discover such data, it will be deleted immediately.

9. Community Safety & Moderation
If our store includes interactive features (reviews, comments, forums), we may:

Monitor content for compliance with community guidelines.
Remove or restrict content that violates our rules.
Suspend accounts engaged in harmful or unlawful behavior.

10. Security
We implement industry‑standard security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

11. Purchases & Payment Processing

Purchases are processed securely through third‑party providers.
We do not store sensitive payment information (like full credit card numbers).
Transaction records are retained for accounting and compliance purposes.
Shipping information is shared only with carriers to fulfill your orders.

12. International Data Transfers
If you access our services outside the United States, your data may be transferred and processed in countries with different data protection laws.

13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last Updated” date.

14. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: outerzoneplan@gmail.com